Introduction
The eastmallbuy spreadsheet generates thousands of questions every month. Beginners wonder how to start. Intermediate users debate batch quality. Experts argue over the best shipping lines. This FAQ collects the most common questions from our community Discord, Reddit threads, and support emails into one master resource. If you cannot find your answer here, it probably does not exist yet.
For deeper dives into specific topics, explore our dedicated guides. The complete spreadsheet guide, tutorial, and safety guide expand on many of these answers.
Spreadsheet Basics
What is the eastmallbuy spreadsheet?
It is a community-curated document listing replica fashion sellers, product links, prices, ratings, and batch information. Shoppers use it to find trusted sellers and avoid scams.
Is the spreadsheet free to use?
Yes. The core spreadsheet is free. Some advanced features or private seller lists may require community membership, but the main resource costs nothing.
How often is it updated?
Major updates happen weekly. Seller links and ratings are verified continuously by community moderators. Check the revision date at the top of the sheet.
Can I contribute to the spreadsheet?
Yes. Most spreadsheets accept submissions through Discord or Google Forms. Provide seller links, your review, QC photos, and price data. Moderators verify before adding.
What do the color codes mean?
Green usually means highly trusted sellers. Yellow indicates caution or mixed reviews. Red marks unreliable sellers or dead links. Always read the notes column for context.
Ordering & Agents
Do I need an agent?
For international buyers, yes. Chinese marketplace sellers rarely ship abroad directly. An agent receives your items, photographs them, and forwards them internationally. Our agent guide explains the full process.
Which agent should I use?
EastMallBuy, Pandabuy, and Wegobuy are the most popular. Each has pros and cons. See our comparison guides: vs Pandabuy and vs Wegobuy.
How do I pay?
Agents accept PayPal, Wise, credit cards, and sometimes cryptocurrency. PayPal Goods & Services offers buyer protection but incurs a small fee. See our payment guide for detailed comparisons.
What if my item is out of stock?
Your agent will notify you and offer a refund or an alternative. Check the spreadsheet for sellers who usually restock quickly. Some popular batches sell out within days.
Shipping & Delivery
How long does shipping take?
Standard shipping takes ten to twenty days. Express takes five to ten. Sea freight takes thirty to sixty. See our shipping guide for carrier-specific timelines.
Will customs seize my package?
Seizure risk is low for personal quantities but varies by country. Use triangle shipping for strict regions like Germany and the Netherlands. Declare reasonable values and avoid massive single parcels.
Can I track my order?
Yes. Every shipping carrier provides a tracking number. Enter it on the carrier website or a universal tracker like 17track.net. Some agents also offer in-app tracking updates.
Safety & Trust
Is the eastmallbuy spreadsheet safe?
The spreadsheet itself is safe. The risk comes from sellers and payment choices. Stick to verified sellers, use protected payment methods, and read our safety guide.
How do I avoid scams?
Never pay sellers directly via unsecured methods. Use an agent for your first orders. Verify seller ratings in the spreadsheet. Avoid links from random DMs or unknown social media accounts.
What if my item is damaged?
Document the damage with photos immediately. Contact your agent within twenty-four hours of delivery. If you purchased shipping insurance, file a claim. Compensation depends on the agent policy and damage severity.
Still Have Questions?
Browse our full library of guides or start shopping with confidence.
Shop on oocbuyMore Questions Answered
Can I order just one item?
Absolutely. Single-item orders are common. Just be aware that shipping cost per item is higher when you do not consolidate multiple pieces into one parcel.
Do reps look fake in person?
Top-tier reps are nearly indistinguishable from retail on-foot and in casual social settings. Mid-tier reps may show minor flaws under close inspection. Budget reps are best for gym or casual wear where scrutiny is unlikely.
How do I know my size?
Measure your foot in centimeters and compare to the seller chart. Our sizing guide includes detailed conversion tables and measuring instructions.
Can I return items?
Returns are possible before international shipping if the seller accepts returns. After shipping, returns to China are expensive and usually impractical. Always QC carefully before approving shipment.